Legal
Privacy policy
Last updated 28 Sep 2026. This explains what JengaPOS collects when you register a shop, sign in as staff, or contact support.
1. Who we are
JengaPOS is a multi-shop ERP for hardware and construction trade in Tanzania. Platform operations and support are provided by JengaPOS. Each shop’s day-to-day data stays in that shop’s account.
2. What we collect
- Shop profile — shop name, branches, address, phone, email, TIN, and plan details.
- Staff accounts — name, email, phone, role, and sign-in activity.
- Business records — products, stock, sales, purchases, credit, and payments you enter in JengaPOS.
- Billing — subscription amounts, CashPay references, and the phone used for plan prompts.
- Support — messages you send by WhatsApp, call, or email.
- Device — basic browser or app data needed for security, login sessions, and optional push alerts.
3. How we use data
- To run your shop on JengaPOS (POS, stock, credit, reports).
- To bill the subscription plan you chose after the trial.
- To support you when you ask for help.
- To keep the platform secure and improve reliability.
We do not sell shop customer lists or staff data to advertisers.
4. Who can see shop data
Staff only see the shop they belong to. JengaPOS platform admins may open a shop to provide support, then exit. Payment processors (such as CashPay) receive only what is needed to complete a prompt.
6. Retention
We keep account and business records while the shop is active. If a shop is closed, we may retain billing and legal records as required. Support chats are kept only as long as needed to help you.
7. Your choices
Shop owners can update store profile and staff in Settings. To ask for a copy of your account details, a correction, or deletion of a closed shop, contact us on WhatsApp or email.
8. Contact
WhatsApp / call: +255 684 797 667
Email: support@jengapos.tz